WoW you can finally set the Problem Type for FDMEE Service Requests in Oracle Support
Finally, it's here.
It's not a very interesting topic for Blog but it deserves it.
So far we could only create SRs and assign generic term "Technical Issue" to it.
I was creating a SR today for a customer and Oh my God!
Would this help to speed up problem resolution? we will see :-)
It's not a very interesting topic for Blog but it deserves it.
So far we could only create SRs and assign generic term "Technical Issue" to it.
I was creating a SR today for a customer and Oh my God!
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